Frequently Asked Questions

We strive to create a safe and enjoyable environment for all our clients and their furry companions. To ensure a seamless experience, we have established the following pet policy:

• Notification Requirement: Please inform us in advance if you have pets in your home. This allows us to prepare accordingly and bring any necessary supplies to effectively address pet hair and dander.
• Safety First: For the safety of our staff and your pets, we kindly request that pets be secured in a separate area during the cleaning process. This helps us focus on delivering the best cleaning service without distractions.
• Pet Care Considerations: If your pets require special care or have specific needs, please share this information with us before your cleaning appointment. We want to ensure a positive experience for everyone involved.
• Additional Fees: Depending on the extent of pet-related cleaning required, additional fees may apply. We will communicate any potential costs upfront, so you know what to expect.

We are committed to providing you with exceptional cleaning services while ensuring a pet-friendly atmosphere. If you have any questions about our pet policy, please feel free to reach out!

We are the cleaner choice for your home. The products we use affect our bodies, which is why we offer plant-based solutions with certified chemical-free ingredients. We also utilize the HYLA vacuum system, which employs water filtration to trap dust and allergens, preventing them from re-entering the air. This eco-friendly approach significantly reduces toxins on surfaces and in the air, ensuring a safe and healthy environment for your family.

We are a fully bonded and insured cleaning service, ensuring peace of mind while we care for your home. As a Google Guaranteed provider, we are committed to delivering exceptional service and client satisfaction. Should any aspect of our cleaning not meet your expectations, please contact us promptly. We will take immediate action to address your concerns and ensure that the results align with your standards.

When selecting a cleaning service, it’s essential to consider the tools used by your housekeepers. The HYLA vacuum system stands out as a superior option for several reasons:

• Water-Based Filtration: The HYLA employs a water filtration system that effectively traps dust, allergens, and dirt particles in water, preventing them from being released back into the air. This unique feature enhances indoor air quality and eliminates the need for disposable filters, which can contribute to waste​.
  
• Multi-Functionality: Unlike standard vacuums, the HYLA system is versatile—it can vacuum, purify the air, and even clean surfaces with a wet cleaning option. This multi-functionality allows housekeepers to tackle various cleaning tasks with one efficient device, simplifying the cleaning process​.
  
• Eco-Friendly Cleaning: The HYLA works effectively with natural cleaning agents, allowing for thorough cleaning without harsh chemicals. This is particularly beneficial for families concerned about chemical exposure, making it a healthier choice for your home​.
  
• Energy Efficiency: Designed to be energy-efficient, the HYLA system consumes less power than many traditional vacuums while maintaining high suction performance. This efficiency can lead to lower energy costs over time​.
  
• Improved Indoor Air Quality: By effectively removing fine dust and allergens, the HYLA vacuum helps maintain a healthier indoor environment. It has been shown to significantly reduce airborne pollutants, making it a valuable tool for those with allergies or respiratory issues​.
  

By using the HYLA vacuum system, our housekeepers can provide a more thorough, eco-friendly cleaning service that prioritizes the health and well-being of your family. Experience the difference with a cleaning service that values innovative technology and a cleaner, safer home.

For more detailed information on the HYLA vacuum system, check out HYLA International

HYLA International